Privacy Policy

Effective Date: September 26, 2023

Thank you for visiting the Hagar USA website. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website.

Please take a moment to read this Privacy Policy carefully. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of information when you visit our website:

a) Personal Information:

Name
Email Address
Postal Address
Phone Number

b) Non-Personal Information:

Browser type and version
Operating System
Referral Source
Pages Viewed

Length of Visit

IP Address

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our website.

To respond to your inquiries and provide support.
To send periodic updates and newsletters if you have subscribed.
To analyze and improve our website’s content, layout, and services.
To monitor the usage of our website and detect any technical issues.
To comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share your information in the following circumstances:

With trusted third-party service providers who assist us in operating our website and providing our services.

With affiliated organizations in connection with the operation of our non-profit activities.

When required by law or in response to legal process, such as a court order or subpoena.

4. How we use your information when you make a donation on our website

Hagar USA is committed to safeguarding the information you provide when you make a donation through our website. Hagar USA uses Funraise, a PCI Compliant Service Provider to process online donations. Funraise tokenizes all credit card information in a PCI Level 1 certified tokenization vault.

a. Information We Collect:

Name
Contact Information (email address, phone number, postal address)
Payment Information (credit/debit card details, PayPal information, or other payment method details)
Donation Amount

b. Use of Your Information:

We use the information you provide to process your donation, send you a donation receipt, and acknowledge your contribution. Additionally, we may use your contact information to:

Keep you updated on our work, campaigns, and events, if you have opted to receive such communications.
Respond to inquiries and provide support related to your donation.
Comply with legal and regulatory requirements.

c. Safety Measures:

We take measures to protect your personal and financial information, including the use of encryption technologies, secure servers, and access controls. Your payment details are securely processed and are not stored on our servers.

d. Third-Party Processors:

In some cases, we may use third-party payment processors to facilitate your donation. These processors have their own privacy policies, and we encourage you to review them for information on how they handle your personal information.

e. Sharing of Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in processing donations and providing related services.

f. Changes to This Clause:

We may update this Donations Privacy Clause from time to time. The most current version will be posted on our website with the effective date.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to collect information about your browsing behavior and preferences.

5. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Security Measures

Hagar employs industry-standard security measures to ensure the confidentiality, integrity, and availability of your personal information. These measures include:

a. SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to establish a secure and encrypted connection between your browser and our servers. This technology helps to protect the transmission of sensitive information, such as personal data and payment details.

b. Firewalls: We have implemented firewalls and network security solutions to safeguard against unauthorized access, malware, and other cyber threats. These measures help prevent unauthorized access to our systems and the unauthorized disclosure of your information.

c. Password Protection: Access to sensitive data is restricted through the use of strong, unique passwords and access controls. This ensures that only authorized personnel have access to specific areas of our systems where personal information is stored.

While we implement these security measures to protect your personal information, it is important to note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

In the event of a data breach or security incident, Hagar USA has established incident response procedures to promptly investigate, contain, and mitigate the impact of such incidents. If we become aware of any breach that may affect your personal information, we will notify you in accordance with applicable laws and regulations.

Please note that you also play a crucial role in ensuring the security of your personal information. It is important that you take appropriate steps to protect your login credentials and other sensitive information.

7. Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.